1. Introduction
Welcome to Girafeed! Our mobile application connects animal lovers with charitable organizations to support animal welfare. By using Girafeed’s services, you agree to these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.
2. Services Offered
Girafeed provides a platform for users to:
● Make one-time (“feeding”) or monthly donations ("virtual adoption") to animals.
● Receive updates from charity organizations about the animals they support.
3. User Accounts
To access certain features of the app, users must create an account providing accurate, complete, and current information. Failure to do so constitutes a breach of these terms, which may result in immediate termination of your account.
4. Donations
● Types of Donations: Users can choose between a one-time donation (“feeding”) or a monthly subscription ("virtual adoption") to support an animal.
● Use of Donations: We pass 90% of all donations to designated charities, retaining a 10% fee for administrative costs (like payment provider fees)and development.
● No Tax Benefit: Donations made through our app do not qualify for tax deductions as Girafeed Limited is a commercial entity.
5. Updates on Supported Animals
● Gratification for Donations: Users will receive updates as a token of appreciation for their contributions, detailed as follows:
○ One-time Donations: Users will receive the most recent update previously sent by the charity and the next update following their donation.
○ Virtual Adoption: Users will receive the most recent update previously sent and additional updates weekly for a 30-day period following each payment.
● Update Period: Defined as a 30-day period following each payment, during which users will receive weekly updates. Each new payment initiates a new update period.
6. Refunds and Cancellations
● Users are entitled to a refund if updates are not provided as promised unless delays are caused by unforeseeable circumstances.
● Monthly subscriptions will be automatically canceled if the animal passes away, is adopted, or if Girafeed ceases cooperation with the concerned charity.
7. Rights and Responsibilities
● Girafeed’s Role: We only facilitate the connection between users and charities and do not own or directly care for any animals.
● User Responsibilities: Users agree to not misuse the service or engage in any activity that disrupts or interferes with the functioning of the app.
8. Liability and Indemnity
● Girafeed is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the platform.
● Users agree to indemnify and hold harmless Girafeed from any claims, liabilities, damages, losses, and expenses arising from your use of the app.
9. Termination
Girafeed may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.
10. Changes to Terms
Girafeed reserves the right to modify these terms at any time. Your continued use of the app following any changes constitutes your acceptance of the new terms.
11. Contact Information
For any queries or concerns, please contact us at support@girafeed.com.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
13. Acknowledgment
By using our service, you acknowledge that you have read these Terms and agree to be bound by them.
1. Introduction
Girafeed Limited, a company registered in England and Wales (Company number: 13993872), respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we handle your personal data when you use our mobile application and your privacy rights.
2. Data We Collect
Information You Provide:
● When you register an account: We collect your email address and nickname.
● When you make donations: We collect transaction-related information, which does not include financial details such as card numbers.
Information We Automatically Collect:
● Usage Data: We collect information on how you interact with our app, such as features used and content viewed.
3. Use of Your Data
We use your data to:
● Provide and manage your account.
● Process your donations.
● Send you updates about the animals you support.
● Enhance your app experience through personalized content.
● Communicate with you about your account and services.
4. Sharing Your Data
We do not sell your personal data. We share information only in the following circumstances:
● With charities and animal welfare organizations for the purpose of facilitating your donations and updates.
● With service providers who perform services on our behalf, such as payment processing (Stripe Payment Solutions).
5. Data Security
We implement suitable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to access, correct, delete, or transfer your personal data that we hold. You also have the right to withdraw consent at any time where we rely on consent to process your personal data.
To do so, please write us an email on: privacy@girafeed.app
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this privacy policy, please contact us at: Email: support@girafeed.com Address: Innovation Centre, Gallows Hill, Warwick, United Kingdom, CV34 6UW